Terms Of Use
Last Update: January 2, 2026
These Terms of Use (these “Terms of Use”) are made and entered into by and between you, as an authorized user (“User,” “you,” or “your”), and Guru and its subsidiaries and affiliates.
These Terms of Use apply to employees, candidates, and other authorized persons who access or use Guru’s all-in-one HR software platform (the “Platform”) either (a) in their organization’s capacity as an administrative person authorized by Guru’s Customer (as defined below), or (b) in an individual capacity (collectively, “Users” and each, a “User”).
These Terms of Use govern your access to and use of the Platform and related Services made available to you through your organization’s subscription. An active subscription pursuant to an Order Form between Guru and the Customer is required for Users to access the Platform, and the Platform may be made available in whole or in part as elected by Customer under the applicable Order Form.
Access Authorization; Term. Your access to the Platform is authorized by Customer and may be modified, suspended, or terminated by Customer or Guru at any time. These Terms of Use remain effective until terminated or until your access to the Platform is terminated by Customer or Guru. If you wish to terminate your account for any reason (including disagreement with these Terms of Use or any updates), please contact Customer.
Acceptance by Clickwrap. By clicking “I Agree” (or a similar button) presented with these Terms of Use, you acknowledge that you have read, understand, and agree to be bound by these Terms of Use, including the Class Action and Collective Action Waiver in Section 23. If you do not agree, do not click “I Agree” and do not access or use the Platform or Service.
1. Definitions
The following definitions apply to these Terms of Use:
“Account” means the User credentials, password, and personal information required to use the Platform.
“Biometric Identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry, as those terms are used under the Illinois Biometric Information Privacy Act, 740 ILCS 14 (“BIPA”). Biometric Identifiers do not include writing samples, written signatures, photographs, human biological samples used for valid scientific testing or screening, demographic data, tattoo descriptions, or physical descriptions such as height, weight, hair color, or eye color.
“Biometric Information” means any information, regardless of how it is captured, converted, stored, or shared, that is based on an individual’s Biometric Identifier and is used to identify an individual, as those terms are used under BIPA. Biometric Information does not include information derived from items or procedures excluded from the definition of Biometric Identifiers.
“Biometric Data” means Biometric Identifiers and Biometric Information.
“Candidate” has the meaning ascribed to it in the online version of the Master Agreement between Guru and Customer.
“Content” means, collectively, User Content and Guru Content.
“Customer” means the organization or legal entity subscribed to the Service by execution of an Order Form with Guru under which the Platform and Service are made available to Users. The Customer legal entity may be identified within the “About this Software” link on the Platform.
“Customer Data” has the meaning ascribed to it in the online version of the Master Agreement between Guru and Customer.
“Document E-Signing” means Guru’s electronic signature feature that allows Users to sign documents electronically.
“Electronic Clickwrap” means your electronic acceptance of these Terms of Use by clicking an acceptance box or button prior to login and use of the Platform.
“E-Document” means a document that is created, generated, sent, communicated, received, and/or stored by digital or electronic means within the Platform, generally for distribution to Users or to facilitate Document E-Signing.
“Employee” has the meaning ascribed to it in the online version of the Master Agreement between Guru and Customer.
“Feedback” means feedback, comments, and suggestions a User may provide for improvements to the Platform or Guru Content, including feedback provided in response to surveys or other requests.
“Kiosk” means an interactive electronic terminal located at a Customer facility used by Users to access the Platform and record work and break time intervals.
“Mobile App” means the Guru mobile application as made available through the Apple App Store and Google Play Store.
“Order Form” has the meaning ascribed to it in the online version of the Master Agreement between Guru and Customer.
“Guru” means the Service Provider legal entity identified in the applicable Customer Order Form. The Service Provider legal entity may be identified within the “About this Software” link on the Platform.
“Guru Content” means text, graphics, images, music, software, audio, video, works of authorship of any kind, and documents, information, or other materials that are posted, generated, provided, or otherwise made available through the Platform by Guru, other than User Content.
“Platform” means the Software Services, an all-in-one HR software platform that may include time and attendance, payroll, benefits administration, and human resources information management, and may provide access to Third Party Service Provider services via the Website, Kiosk, or Mobile App.
“Shared Information” means documents and information necessary for provisioning and continued use of the Platform or a Third Party Service Provider service, including User personal information, biometric-related information where enabled, payroll information, bank account information, and other information such as resume information, job history, skills, photographs, emergency contacts, and information regarding dependents or beneficiaries where provided by User.
“Service” has the meaning ascribed to it in the online version of the Master Agreement between Guru and Customer.
“Service Provider” means the legal entity identified as Service Provider in the applicable Customer Order Form.
“Software Services” has the meaning ascribed to it in the online version of the Master Agreement between Guru and Customer.
“Third Party Service Provider” has the meaning ascribed to it in the online version of the Master Agreement between Guru and Customer.
“User Content” means any text, graphics, images, music, software, audio, video, works of authorship of any kind, and documents, information, or other materials that are uploaded to, posted to, stored on, or created using the Platform by Users.
“Website” means the specific subdomain(s) assigned to Customer by Guru and/or Third Party Service Provider websites made accessible by Guru for Customer’s use of the Software Services and the Service.
“Written Release” has the meaning set forth in BIPA and means a written release executed by the User or the User’s legally authorized representative authorizing the collection, use, storage, and disclosure of Biometric Data.
2. What This Means for You as a User
Customer has entered into an Order Form with Guru permitting Customer to configure the Platform so that Users may register and use the Platform. The Order Form contains Guru’s commitments to deliver the Platform and Service to Customer, who may then invite Users to create Accounts.
When you submit data or information to the Platform and Service, you acknowledge and agree that your Shared Information constitutes Customer Data, and Customer owns and controls Customer Data subject to its agreements and applicable law. Customer may, for example, enable or disable integrations, manage permissions, and instruct Guru to transmit Customer Data to a Third Party Service Provider. These choices and instructions may result in access to, use of, disclosure of, modification of, or deletion of some or all Customer Data.
3. Relationship Between You, Customer, and Guru; Disclaimer
As between Guru and Customer, you acknowledge and agree that Customer is solely responsible to:
(a) inform Users of Customer policies, practices, and settings that may impact Customer Data;
(b) obtain any rights, permissions, or consents from Users necessary for lawful use of Customer Data and operation of the Platform and Service;
(c) ensure that transfer and processing of Customer Data under these Terms of Use is lawful; and
(d) respond to and resolve disputes with Users relating to Customer Data, the Platform, the Service, or Customer’s failure to fulfill these obligations.
4. Disclaimer. To the fullest extent permitted by applicable law, the Platform, Service, Third Party Service Providers, and Content are provided to you on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind by Guru, whether express or implied.
5. Use of the Platform
To use the Platform, you must have an Account. You authorize Guru to obtain and store your Account information as necessary to make the Platform available to you.
Your use of the Platform is conditioned upon your compliance with applicable laws, rules, and regulations and these Terms of Use.
The Platform is not intended for, and may not be used by, persons under thirteen (13) years of age (or the legal age of consent in your jurisdiction, if higher) or otherwise barred from using the Services under applicable law.
You will take reasonable steps to secure and keep confidential your Account passwords and credentials and any information accessible via your Account. If you believe your Account has been accessed or compromised by an unauthorized person, you must promptly notify Guru and Customer. Guru may restrict access to the Platform if Guru reasonably believes your Account has been compromised.
6. Privacy Policy
For information regarding how Guru collects, uses, and discloses information from Users, please refer to Guru’s Privacy Policy, which is incorporated by reference into these Terms of Use. Guru’s Privacy Policy may be updated from time to time.
7. Data Protection Roles (EU/EEA Users).
For users located in the European Union or European Economic Area, PeopleGuru acts as a data processor on behalf of the applicable Customer, who is the data controller, with respect to personal data processed through the Platform and Service. The Customer determines the purposes and means of processing such personal data. PeopleGuru processes personal data only in accordance with the Customer’s instructions and applicable data protection laws.
8. Third Party Service Provider Websites, Services, and Resources
Through the Platform, you may elect to receive services from a Third Party Service Provider. You are solely responsible for, and assume all risk arising from, your election to receive and your receipt of any Third Party Service Provider services. Guru is not responsible for Third Party Service Providers or any materials, information, or results made available through Third Party Service Provider websites or other means.
Third Party Service Providers may require you to agree to their terms and conditions. If you elect to receive a Third Party Service Provider service, you authorize Guru to submit your Shared Information to the applicable Third Party Service Provider as directed by Customer and/or as necessary to provide the elected service. You are responsible for the accuracy of Shared Information you enter into the Platform.
If you provide information regarding dependents, beneficiaries, or other third parties, you represent that you have authority to provide such information for the intended purpose(s) and as required by applicable law.
The Platform may contain links to websites or resources. Guru and Customer provide these links only as a convenience and are not responsible for the content, products, or services on or available from those websites or resources.
9. Proprietary Rights; User Content; Licenses
Guru does not claim ownership of User Content. However, by making User Content available through the Platform, you grant to Guru a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, create derivative works based upon, display, perform, and distribute User Content solely in connection with operating, providing, and improving the Platform and Service.
You are solely responsible for User Content. You represent and warrant that you own User Content or have all rights necessary to grant the above license.
Guru and its licensors exclusively own all right, title, and interest in and to the Platform, Service, and Guru Content, including all associated intellectual property rights. You agree not to remove, alter, or obscure any proprietary notices.
Feedback is provided voluntarily, and Guru may use, disclose, reproduce, license, or otherwise exploit Feedback without obligation.
Subject to your compliance with these Terms of Use, Guru grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Platform and Guru Content solely for your permitted use of the Platform and Service.
10. Consent to Receive SMS/MMS Messages
By providing a mobile number and opting in to automated text alerts, you represent that you are legally authorized to opt in for the phone number you provide and you consent to receive automated text messages at that number. You understand that messages may be sent even if the number is on a state or federal “Do Not Call” list.
Guru may send SMS messages for one-time PIN codes for two-factor authentication and, if you opt in, messages about activity in your account or Customer’s account and/or surveys and feedback requests. You may opt out by changing notification preference settings within the Platform (or by other opt-out methods made available within the Platform). If you need assistance, contact Customer.
Message and data rates may apply. Check with your wireless carrier for plan details.
11. Biometric Data
Certain features of the Platform may involve the collection, use, storage, or processing of Biometric Identifiers or Biometric Information (collectively, “Biometric Data”), including for identity verification and timekeeping, as enabled by Customer.
(a) Notice. Customer is responsible for providing Users with all notices required under the Illinois Biometric Information Privacy Act, 740 ILCS 14 (“BIPA”), including notice that Biometric Data is being collected or stored, the specific purpose for such collection, and the length of time for which Biometric Data will be retained.
(b) Written Release. Customer is responsible for obtaining any legally required written release or consent from Users (or their legally authorized representatives) authorizing the collection, use, storage, and transmission of Biometric Data by Customer, Guru, and applicable Third Party Service Providers, as required under BIPA §15(b). Guru may rely on Customer’s representations that such written releases have been obtained.
(c) Retention and Destruction. Biometric Data is retained and permanently destroyed in accordance with Guru’s Biometric Privacy Policy and applicable law, including BIPA §15(a). Biometric Data will be destroyed when the initial purpose for collection has been satisfied or within three (3) years of the User’s last interaction with the applicable Customer, whichever occurs first, unless a shorter period is required by law.
(d) No Sale or Profit. Guru does not sell, lease, trade, or otherwise profit from Biometric Data, in compliance with BIPA §15(c).
(e) Disclosure Limitations. Guru will not disclose, redisclose, or otherwise disseminate Biometric Data except as permitted under BIPA §15(d), including where:
(i) the User or the User’s legally authorized representative has provided a legally valid written release;
(ii) disclosure is required to complete a financial transaction authorized by the User;
(iii) disclosure is required by law; or
(iv) disclosure is required pursuant to a valid warrant or subpoena.
(f) Safeguards. Guru stores and transmits Biometric Data using a reasonable standard of care within its industry and in a manner that is at least as protective as the manner in which Guru stores, transmits, and protects other confidential and sensitive information, consistent with BIPA §15(e).
For additional information, please refer to Guru’s Biometric Privacy Policy, which is publicly available and incorporated by reference into these User Terms.
By accepting these User Terms and using any biometric-enabled feature of the Platform, you acknowledge that your employer or prospective employer has provided you with the required biometric notice and obtained any legally required written release under BIPA.
12. General Prohibitions
You agree not to take any of the following actions:
a. Post, upload, publish, submit, share, distribute, or transmit any User Content that: (i) you lack authority to provide; (ii) infringes or misappropriates third-party rights; (iii) violates or encourages violation of applicable law; (iv) is fraudulent, false, misleading, or deceptive; (v) is defamatory, obscene, or otherwise unlawful; (vi) promotes discrimination, hatred, harassment, or harm; (vii) is violent or threatening; (viii) promotes illegal or harmful activities; or (ix) contains malware or harmful code;
b. Use the Platform other than as authorized under these Terms of Use;
c. Resell, sublicense, timeshare, or otherwise share the Platform with any third party;
d. Display, mirror, or frame the Website, Platform, Service, or Guru Content without Guru’s express prior written consent;
e. Access, tamper with, or use non-public areas of the Platform, Service, or Guru systems;
f. Interfere with the proper working of the Platform or activities conducted on it;
g. Impose an unreasonable load on Guru infrastructure;
h. Use manual or automated processes to crawl or spider any portion of the Platform;
i. Harvest or scrape Content from the Platform without Guru’s express written consent;
j. Probe, scan, or test vulnerabilities, or breach security measures;
k. Circumvent technological measures protecting the Platform, Service, or Content;
l. Access or search the Platform using tools other than generally available third-party web browsers;
m. Access the Platform for benchmarking or competitive purposes;
n. Send unsolicited promotions or spam through the Platform;
o. Use hidden text or metadata utilizing Guru trademarks without consent;
p. Use the Platform for any purpose other than your permitted internal purposes or for the benefit of a third party;
q. Forge headers or otherwise send altered or misleading source-identifying information;
r. Reverse engineer or attempt to derive source code or underlying ideas from the Platform;
s. Create derivative works of the Platform, Service, or Content (except your own User Content);
t. Interfere with access of any User, host, or network, including by introducing malware;
u. Collect or store personally identifiable information or protected health information of other Users without permission;
v. Impersonate or misrepresent affiliation with any person or entity; or
w. Engage in fraudulent, deceptive, or illegal practices.
13. Guru’s Rights to Monitor Conduct and Content
Guru may monitor access to and use of the Platform and may review, remove, or disable access to User Content as necessary to operate the Platform, ensure compliance with these Terms of Use, or comply with applicable law. Guru may cooperate with law enforcement or administrative agencies where required.
14. Electronic Signatures
Electronic Signatures; Disclosure Notice Incorporated. Each time you use Document E-Signing, you confirm that you are able to access and view the applicable E-Document and you agree to conduct the transaction electronically. You agree to the use of electronic records and electronic signatures for that E-Document. The Electronic Signature Disclosure & Consent Notice applicable to Document E-Signing is incorporated into these Terms of Use by reference and made part of these Terms of Use.
Where available, you may request a paper-based alternative by contacting Customer. Obtaining a physical copy from Customer is your responsibility, and Guru has no responsibility or liability regarding Customer’s paper-based processes.
15. Platform Availability
Guru makes no warranties regarding uptime, availability, or permissibility in any particular geographic location. Scheduled maintenance or emergency maintenance may occur and the Platform may be unavailable with or without notice.
16. Warranty Disclaimers
Your use of the Platform, Service, and Content is at your own risk. Guru does not provide legal, regulatory, tax, financial, accounting, employment, or other professional advice. Information provided via the Platform is for informational purposes only.
To the fullest extent permitted by applicable law, the Platform, Service, and Guru Content are provided “AS IS” without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and warranties arising out of course of dealing or usage of trade. Guru does not warrant that the Platform or Service will be uninterrupted, secure, or error-free.
17. Indemnity
You will indemnify and hold harmless Guru and its officers, directors, employees, and agents (the “Indemnified Parties”) from and against claims, disputes, demands, liabilities, damages, losses, costs, judgments, penalties, fines, and expenses (including reasonable attorneys’ fees) arising out of or related to: (i) your access to or use of the Platform, Service, or Content; (ii) User Content; (iii) your violation of these Terms of Use; or (iv) your violation of applicable law or third-party rights.
18. Limitation of Liability
Guru is not responsible or liable for: (i) Customer Data, Shared Information, User Content, or reliance on them; (ii) unauthorized third-party actions in your Account; or (iii) Third Party Service Providers’ use of Shared Information.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER GURU NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE PLATFORM, SERVICE, OR GURU CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF USE OR YOUR USE OF OR INABILITY TO USE THE PLATFORM, SERVICE, OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT GURU HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL GURU’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR YOUR USE OF OR INABILITY TO USE THE PLATFORM, SERVICE, OR CONTENT EXCEED ONE HUNDRED DOLLARS (US $100). SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
19. Duty to Mitigate
If you become aware of circumstances reasonably likely to lead to a claim against Guru relating to these Terms of Use, you will use reasonable efforts to mitigate losses.
20. Relationship
Nothing in these Terms of Use creates a partnership, agency, employment, or joint venture relationship between you and Guru.
21. Termination; Suspension
Guru may suspend, restrict, or terminate your Account and/or access to the Platform or Service with or without notice if Guru reasonably believes you violated these Terms of Use, your actions may cause legal liability for Guru, or Customer’s Order Form terminates for any reason.
Upon termination, your right to access and use the Platform ends. Guru may, in its sole discretion, provide limited temporary access to view and download information available at the time of termination.
22. Changes to Terms of Use; Platform Changes
Guru may update these Terms of Use from time to time. If Guru makes material changes, Guru will present the updated Terms of Use to you for affirmative acceptance by clickwrap as a condition to continued access. Non-material changes may be posted on the Platform.
Guru may change or discontinue all or part of the Platform or Guru Content at any time.
23. Governing Law; Venue
These Terms of Use are governed by the internal laws of the State of Florida, without regard to conflict of law principles. Any proceeding arising out of or relating to these Terms of Use shall be brought in Tampa, Florida, unless mandatory law requires otherwise.
24. Legal Expenses Non-Recoverable
Each party will bear its own attorneys’ fees and costs in any proceeding to enforce or interpret these Terms of Use, unless prohibited by applicable law.
25. Class Action and Collective Action Waiver
Any dispute will be conducted solely on an individual basis. You and Guru waive any right to bring or participate in a class action, collective action, or representative proceeding.
26. Force Majeure
Guru is not responsible for delays or failures in performance due to causes beyond Guru’s reasonable control, including acts of God, changes in law, embargoes, war, terrorism, riots, fire, flood, power outages, strikes, hacking, or third-party service failures.
27. Survival
The provisions of these User Terms that by their nature should survive termination or expiration shall survive, including, without limitation, the following sections: Proprietary Rights; User Content; Licenses; General Prohibitions; Guru’s Rights to Monitor Conduct and Content; Warranty Disclaimers; Indemnity; Limitation of Liability; Duty to Mitigate; Termination; Changes to User Terms; Governing Law and Venue; Legal Expenses Non-Recoverable; Class Action and Collective Action Waiver; Force Majeure; Survival; Mutual Non-Disparagement; Entire Agreement; Assignment; Severability; Waiver; Electronic Transmission; and Contact Information.
28. Mutual Non-Disparagement
You agree not to disparage Guru, the Platform, or the Service in a manner likely to harm Guru’s business reputation. Guru agrees to instruct its officers, directors, and employees not to disparage you in a manner likely to harm your personal reputation. This section does not restrict truthful statements required by lawful process.
29. Entire Agreement; Assignment; Severability; Waiver
These Terms of Use (together with documents incorporated by reference) constitute the entire agreement between you and Guru regarding your use of the Platform, Service, and Content and supersede prior understandings on this subject.
If any provision is unenforceable, it will be severed and the remainder will remain enforceable.
In the event of any conflict between these User Terms and the Biometric Privacy Policy solely with respect to Biometric Data, the Biometric Privacy Policy shall control.
You may not assign these Terms of Use without Guru’s prior written consent. Guru may assign these Terms of Use without restriction.
Notices may be provided by posting on the Platform login page, and such posting will be deemed notice on the date posted. Any waiver must be in writing signed by Guru.
30. Electronic Transmission
These Terms of Use and any amendments accepted by Electronic Clickwrap will be treated as an original contract and have the same legal effect as a signed original. You waive any defense to contract formation based solely on the use of Electronic Clickwrap.
31. Contact Information
Should you have inquiries regarding these Terms of Use, please reach out to your organization’s human resources department.
If you have questions about the Platform, you may find current contact information for Guru by accessing the “About this Software” link on the Platform.